Resolve most tickets automatically across chat, email, and help center — accurately.
We deploy support agents that resolve routine tickets end-to-end — order status, returns, account issues, troubleshooting — grounded in your policies and live system data. Complex or sensitive cases escalate to your team with full context and a suggested resolution. Your humans handle the 30% that genuinely needs them.
Not canned replies — the agent looks up orders, processes returns, and updates accounts through real integrations.
Every answer follows your actual policies, with an audit trail showing the source of each decision.
Humans receive the full conversation, customer history, and a suggested resolution — no repeated questions.
CSAT tracking, resolution audits, and weekly reports on what's being asked and where docs are failing.
Week 1
We analyze 90 days of tickets to identify what's automatable and at what confidence.
Week 2–3
Agent built on your policies and connected to helpdesk, commerce, and billing systems.
Week 3–4
Starts with draft-for-approval, then autonomous on proven categories.
A sample of the platforms this service connects to — 200+ supported, custom integrations routine.
Resolves 70% of support tickets before a human ever sees them.
$890/mo
View agentTurns your scattered docs into instant, accurate answers.
$790/mo
View agentYour inbox, triaged and answered before your coffee is ready.
$590/mo
View agentThe questions buyers ask us most about this service.
Anything involving judgment, exceptions, high emotion, or high value — we configure those to route straight to your team. The dividing line is explicit, reviewed with you, and adjustable as trust builds.
Yes, within limits you define — for example, auto-approve returns under $200 within policy, and queue anything above for human approval. Every action is logged.
Clients typically see CSAT hold steady or improve, because response time collapses from hours to seconds. We track CSAT per-conversation from day one so you'll see the real number, not our marketing.
Book a 30-minute call. We'll map your highest-ROI automation opportunities and give you an honest read on what will work — free, whether or not you hire us.
No obligation · Response within 4 business hours