Every question, answered straight

Both, in a deliberately narrow way. One half builds the website and the technical SEO that bring customers to you. The other half builds the AI agents that answer, qualify, and follow up with everyone who arrives. We sell only what we run ourselves — no paid ads, no social media management, no subcontracted content — because buying those from suppliers who never speak to each other is how enquiries go cold.

Yes, and many clients do. Some take the site and search work only, because their follow-up is already solid. Some take agents only, because they already have more enquiries than they can answer. We will tell you honestly which half your business is short on, and it is often not the one you called about.

No — we dropped both rather than subcontract them and put our name on someone else's work. If paid advertising is genuinely your next step, we will say so and tell you what to look for in a specialist, and we take no referral cut. What we run ourselves is the site, the technical SEO behind it, and the agents that handle what they bring in.

It depends honestly on the piece. AI agents and site work show measurable results within weeks — a faster site and an enquiry path that actually works change the numbers immediately. Email automations start earning the day they are switched on. SEO takes 3–6 months to move commercial rankings, and anyone telling you otherwise is either targeting keywords nobody searches or doing something that will cost you the domain. We say which timeline applies before you commit.

An AI employee is a production-grade AI agent that owns a specific job in your business — answering questions from your own content, qualifying enquiries, processing documents, keeping the CRM straight. Unlike a chatbot widget, it is connected to your real systems (CRM, inbox, accounting), follows your business rules, and escalates to a human when judgment is required.

Most single-agent deployments go live in 1–3 weeks. Multi-agent or custom builds typically take 4–8 weeks. Every engagement starts with a scoping call where we commit to a concrete timeline before you sign anything.

This is the right question to ask. Every agent we ship is grounded in your actual data and policies, tested against hundreds of real scenarios before launch, and configured to hand off to a human rather than guess when it's uncertain. You review and approve its behavior during a supervised pilot phase before it runs autonomously.

Your data stays yours. We use enterprise API agreements where prompts and outputs are not used to train foundation models, encrypt data in transit and at rest, and support data residency requirements. We'll sign your DPA and complete your security questionnaire during procurement.

Both halves work the same way: a scoped one-time setup fee plus a monthly retainer. Site care starts at $490/month and SEO at $1,190/month; a site build is a fixed project price from $4,500, agreed before we start. AI agent plans start at $890/month and cover hosting, model costs, monitoring, and continuous improvement. No long-term lock-in — month-to-month after the initial term.

We scope a measurable success criterion before every engagement — enquiries answered, commercial rankings moved, hours saved. On the AI side, if the supervised pilot misses the agreed threshold you don't move to a subscription and the pilot fee is credited or refunded. On the SEO side we report against that criterion monthly, and if the plan isn't working after the first quarter we say so and change it rather than quietly re-billing you.

No. We handle the engineering end-to-end — integration, hosting, monitoring, and iteration. You need a point person who knows your business processes and can spend roughly two hours per week with us during implementation.

Very likely. We connect to widely-used platforms with accessible APIs — HubSpot, Pipedrive, Shopify, Stripe, Slack, Notion, Airtable, Zendesk, Intercom, and more — using API keys you generate with our click-by-click instructions. Where a tool needs your IT admin's approval (like Google Workspace), we tell you upfront and guide that step. For proprietary software with an API, custom integrations are routine work.

Every subscription includes 24/7 monitoring, model updates, monthly performance reviews, and continuous tuning as your business changes. Growth plans and above include a direct line to the founder and same-day support response.

Before launch we baseline your current numbers — handle time, response time, conversion rate, hours spent. After launch, your client dashboard tracks the same metrics in real time, and we review them with you monthly. If the numbers don't justify the cost, we'll tell you that too — the subscription is month-to-month precisely so it has to keep earning its place.