Deployment data, honest diagnostics, and the questions we think buyers should ask — including the uncomfortable ones.
The chatbot era trained businesses to expect disappointment from AI. Here's what changes when an agent can actually read your systems, follow your policies, and finish the job.
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Alek Tomov
Founder & CEO
June 24, 2026 · 7 min read
We analyzed every agent deployment across our client base. The average first-year return was 3.8× — but the distribution matters more than the average.
Maya Lindqvist
June 10, 2026
Two years ago, AI phone agents were a party trick. Today they answer millions of business calls indistinguishably well. Here's what changed and where they fit.
May 22, 2026
Not every business should automate today, and vendors who say otherwise are selling. Run this diagnostic before you spend a dollar.
May 8, 2026
After hundreds of deployments, the same five workflows keep delivering the fastest payback — regardless of industry. Start here.
Devon Park
April 17, 2026
Your data is about to flow through someone else's AI pipeline. Here are the twelve questions that separate serious vendors from risky ones — with our own answers.
March 29, 2026